Privacy Policy

Introduction and Scope

Sparkon Ignis ("Company," "we," "us," or "our") operates the sparkon-ignis.com website (the "Website"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you use our Website and services.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use our Website.

Information We Collect

1. Personal Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and profile information
• Communication Data: Messages, inquiries, and feedback you send to us
• Course Information: Learning preferences, course enrollments, and progress data
• Payment Information: Billing address and payment method details (processed securely through third-party providers)

2. Usage and Device Data

We automatically collect certain information about your device and how you interact with our Website:

• IP address and geolocation data
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Clicks, scrolls, and other interactions
• Referrer information
• Device identifiers

3. Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to:

• Remember your preferences
• Understand how you use our Website
• Improve our services
• Analyze website performance
• Deliver targeted content and advertisements

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Providing, maintaining, and improving our courses and services
• Communication: Responding to inquiries, sending course updates, and educational content
• Account Management: Creating and managing your account
• Analytics: Understanding user behavior and optimizing our platform
• Marketing: Sending promotional emails and newsletters (with your consent)
• Safety and Security: Detecting and preventing fraud, abuse, and security incidents
• Legal Compliance: Meeting legal and regulatory obligations
• Research and Development: Improving our offerings and developing new features

Data Sharing and Third Parties

We may share your information with third parties in the following circumstances:

• Service Providers: Companies that help us operate our Website and provide services (hosting, analytics, email delivery)
• Payment Processors: Third-party companies that process payments securely
• Learning Partners: Educational institutions or instructors involved in course delivery
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

Data Retention Policies

We retain your personal information for as long as necessary to:

• Provide our services
• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes

Once your information is no longer needed, we securely delete or anonymize it. You can request deletion of your account and associated data by contacting us at privacy@sparkon-ignis.com.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal information
• Right to Correction: Request corrections to inaccurate data
• Right to Deletion: Request deletion of your data (right to be forgotten)
• Right to Opt-Out: Opt out of marketing communications and data processing
• Right to Data Portability: Request your data in a structured, commonly used format
• Right to Object: Object to certain types of data processing

International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, including countries that may not have the same data protection laws. By using our Website, you consent to such transfers.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information. For users between 13-18, parental consent may be required in some jurisdictions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website and updating the "Last Updated" date. Your continued use of the Website constitutes your acceptance of the revised Privacy Policy.

Contact Information for Privacy Concerns

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@sparkon-ignis.com
• Mailing Address: Av. Acoyte 680, CABA, Buenos Aires, Argentina
• Phone: +54 11 5555-0123

We will respond to your privacy inquiries within 30 days of receipt.